Patient Information

Having an understanding of the process involved in your treatment or surgical procedure is a critical part of your road to recovery. Below is general information help guide you through this process.

Please do not hesitate to contact us if you require more information or have specific questions about your treatment.

Admissions

We will contact you two business days before your procedure to let you know your arrival time. Please arrive at the time you have been given for your admission (no earlier or later).

In the event of delays, we ask for your understanding. Where delays occur, our staff are committed to keeping you updated.

Prepare to be at the surgery for two to four hours.

On arrival our admissions nurse will greet you and finalise details, including processing any fund excess payment.

Have the following information ready for your admission

  • Personal/Next of Kin details
  • Medicare Card
  • Funding details (e.g. DVA, Private health insurance, WorkCover or self-funding)
  • Any relevant forms that you may still have for Brighton Day Surgery
  • Results of any relevant tests completed prior to admission

Preparing For Your Procedure

Please follow the instructions given to you by our medical team for any medication and skincare routines.

Medications

Take your regular medication on the day of your procedure with a sip of water, unless otherwise instructed.

If you are a diabetic please speak to our clinical staff for specific instructions.

If you are an asthmatic and use puffers, bring them with you to the hospital.

Inform us if you are on aspirin, Astrix, Cardiprin, Warfarin, Plavix, Iscover, Assasantin, Dipyridamole, or any other blood thinner. We will let you know if you require a pre-treatment blood test or alteration or cessation of these medications.

Personal Skin and Body Care

Do not use moisturiser, deodorant or perfume on the day of your procedure.

Do not wear make-up or nail polish.

Shower and wash your hair the day of or before procedure.

Wear loose and comfortable clothing.

Leave all valuables and jewellery at home. Remove body  piercings. You may wear your wedding ring.

Get a good night’s sleep.

Fasting

The duration of fasting can vary depending on the type of procedure you are having and will have been discussed with your doctor. For most patients it will start from midnight on the night before the procedure for food and 3 hours before hand for drinking.

The fasting period is designed to minimize the risk of complications related to anesthesia, as an empty stomach reduces the likelihood of vomiting.

Comfortable Recovery Space

Creating a comfortable and practical recovery space at home will make the post procedure period much more enjoyable. This includes setting up a designated area with necessary items like pillows, blankets, prescribed medications and pain relief tablets.

Clear communication with family or friends about post-operative needs will help to create a supportive environment during recovery.

Having some ready-made meals and food supplies for a few days will save on needing to run errands post procedure.

Be prepared to miss a certain period of work (where appropriate, we will provide a medical certificate).

Transport

Please arrange for transportation to and from our clinic.

Onsite and Street parking is available.

Please allow time to find a carpark, especially during busy times.

Realistic Expectations

Have a realistic understanding of the procedure, potential outcomes and recovery expectations. This mental readiness contributes to a positive mindset, promoting a smoother journey through the process.

Relatives, Friends and Carers

Relatives, friends and carers will not be permitted to stay with you once you are admitted.

They may wait in our waiting room.

Shopping in the area or enjoying the beach has become a popular way for relatives and carers to entertain themselves whilst waiting for the patient to be discharged.

Alternatively we will ring them when you are ready to go home.

Post Treatment Care

Post Surgery (Local Anaesthetic)

  • A follow up appointment with our nurses will be made prior to your discharge.
  • You will receive post treatment information prior to your discharge.

Post Surgery (Sedation)

  • All procedures require recovery time and this depends on the individual patient. The average stay is approximately 3-4 hours depending on your procedure.
  • Patients are offered light refreshments before leaving the hospital.
  • Following anaesthesia, you are to be accompanied home by a responsible adult and have someone with you on the night of surgery. We also recommend that you are transported home by private car or taxi and NOT on public transport.
  • A 24-hour instruction sheet will be given to you on discharge.
  • A follow up appointment with our nurses will be made prior to your discharge.
  • You will receive a courtesy phone call from our nursing staff the following day or shortly thereafter.

Patients’ Rights and Responsibilities

Brighton Day Surgery is committed to providing the best possible healthcare and outcome for its patients. The hospital has a commitment to the Privacy Act and Principles and the Australian Charter of Healthcare Rights. An integral part of providing this standard of care is ensuring that patients are aware of their rights and responsibilities. Brighton Day Surgery is a privately owned and operated medical facility, in which the rights of patients are guarded under State and Commonwealth laws.

Patients of Brighton Day Surgery have the right to:

  • Privacy, dignity and respect
  • Access healthcare relevant to their needs
  • Receive safe and high quality care
  • Confidentiality of personal and medical information
  • Be informed about our facilities, services, treatment, options and costs in a clear and open way
  • Comment on their care and have their concerns addressed
  • Referrals to other services
  • Participation in the planning of their care

Patients of Brighton Day Surgery have a responsibility to:

  • Provide accurate and personal information
  • Follow all instructions given by doctors, nursing and administration staff
  • Respect the rights of other patients
  • Respect the rights of Brighton Day Surgery staff
  • Provide health fund details prior to admission or alternatively, provide full payment on admission

See also…

Australian Charter of Healthcare Rights

National Safety and Quality Health Service-Guide for Day Procedure Services

Privacy Information

Your health information collected by Brighton Day Surgery assists in providing a health service to you. Typically, it includes information relating to your symptoms, examination, test results, diagnosis, treatment, and care information as well as admission and registration information. Brighton Day Surgery proposes to collect health information from you for the following purposes:

  • To process your registration, admission and discharge,
  • To ensure that each health care professional involved in your care has all the facts relating to your consultation and/or procedure.

The intended recipients of your health information are:

  • Staff involved in your care at Brighton Day Surgery,
  • Data service providers engaged by Brighton Day Surgery from time to time,
  • Department of Human Services, other governmental departments or legal entities, where disclosure is obliged by law, and
  • Staff at selected pathology and/or radiology services if required.

The supply of the information by you is voluntary, except where required by law. However, should you not supply the information, or supply only part of it, this may compromise your future care or treatment, particularly where the information is necessary for your required care or treatment. If you have already provided information and consent for its use and disclosure, but you have changed your mind, you can make written application to revoke your earlier consent.

You have the right to request access to, and to request correction of, your health information in accordance with the relevant legislation.

Further information about these procedures, patients’ rights, responsibilities and our complaints process is available from our practice staff.

Compliments, Concerns and Complaints

As part of our commitment to provide quality care the Brighton Day Surgery welcomes all compliments, suggestions and complaints.

These may be directed to the Practice Manager:

Tel:  (08)  8377 1775

Email: info@brightondaysurgery.com.au